Is it possible that someone could be using my membership without my knowledge?

No, it is highly unlikely that someone else can use your FITPASS membership without your knowledge. Each FITPASS ID is unique and linked to your personal account, with strict protection for your details.

Access to partner gyms and studios requires a unique QR scan tied to your account. Nobody can book or attend sessions under your name or ID. If you ever notice suspicious activity, report it immediately to the FITPASS support team at 1800-5714-466 or email care@fitpass.co.in so it can be checked and resolved.

Related Questions

I want to raise a concern or give feedback about my workout session and experience. What should I do?When can I reach customer care team?Can I access my FITPASS ID on multiple devices?How to find my FITPASS ID?How do I check the status of my FITPASS membership payment?How do I report potential fraud or unauthorized access to my membership?Does FITPASS intervene to solve a pending issue between a user and a partner gym?I bought a FITPASS membership plan, but did not receive the confirmation email. What is the status of my transaction?I’m facing a technical issue with the app, what should I do?Can I change my profile information?

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