How do I report potential fraud or unauthorized access to my membership?

If you suspect any fraud or unauthorised access to your FITPASS membership, you can contact the support team immediately at 1800-5714-466 or email care@fitpass.co.in. 

Share your transaction details and a brief description of the suspicious activity. Just to be sure, check whether the activity is from a recurring payment or a family member using your card or bank account before raising the report. FITPASS will review your case and take the necessary steps.