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How do I report potential fraud or unauthorized access to my membership?
If you suspect any fraud or unauthorised access to your FITPASS membership, you can contact the support team immediately at 1800-5714-466 or email care@fitpass.co.in. Share your relevant observations and a brief description of the suspicious activity. FITPASS will review your case and take the necessary steps.
Related Questions
I want to raise a concern or give feedback about my workout session and experience. What should I do?When can I reach customer care team?Can I access my FITPASS ID on multiple devices?How to find my FITPASS ID?How do I check the status of my FITPASS membership payment?Is it possible that someone could be using my membership without my knowledge?Does FITPASS intervene to solve a pending issue between a user and a partner gym?I bought a FITPASS membership plan, but did not receive the confirmation email. What is the status of my transaction?I’m facing a technical issue with the app, what should I do?Can I change my profile information?
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