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How to find my FITPASS ID?
You can find your FITPASS ID in your account profile on the FITPASS app.
Log in, go to the "Profile" section, and your FITPASS ID will be displayed there along with your account details. You may need this ID when contacting support or for verification at partner centres.
Related Questions
I want to raise a concern or give feedback about my workout session and experience. What should I do?When can I reach customer care team?Can I access my FITPASS ID on multiple devices?How do I check the status of my FITPASS membership payment?How do I report potential fraud or unauthorized access to my membership?Is it possible that someone could be using my membership without my knowledge?Does FITPASS intervene to solve a pending issue between a user and a partner gym?I bought a FITPASS membership plan, but did not receive the confirmation email. What is the status of my transaction?I’m facing a technical issue with the app, what should I do?Can I change my profile information?
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