Sweatiquette & FAQs

SWEATIQUETTE

Arrive early to workout:

Get to workout 5 minutes early to fill out the information cards and get oriented for a wholesome experience.

Reserve in advance, cancel in advance:

This will help you and other users plan ahead and be prepared for a hassle free workout.

Bring your ID and unique code:

Carry your photo ID, FITPASS membership ID and the unique reservation code (URC) received via email and SMS upon reserving your workout.

Dress to sweat:

Ensure you are dressed for maximum comfort during your workout.

Act like a Pro:

Switch off your cell phones, spit out your gum, fold your mats if required and just have fun.

It's easy to reach us:

Get in touch with us directly for any information, we are happy to help. Contact your instructor for any specific class/workout queries.

FAQs

For a wonderful experience
Answers you want to know
Queries you want to clear

FITPASS is a monthly pass which gives you access to unlimited fitness workouts such as Crossfit sessions, Circuit training, Spinning workouts, Yoga sessions, Zumba workouts, Pilates exercises and much more across the best gyms and studios in your city.

Once you buy number of workouts, you can use it for a period of one month from the date of purchase. For example, if you’ve purchased a workouts on the 15th of May, then it is valid till the 14th of June.

It is a Pay per workout, starting automatically from the date and time of purchase.

Yes, but please reserve early. Spots fill up quickly in popular workouts. The best thing is that you always have thousands of options to choose from – Gym workouts, Yoga, Zumba, Pilates, Aerobics, Crossfit, Circuit training, Kickboxing, Spinning, Mixed Martial Arts and many many more.

Delhi NCR - We want you to make as many workouts as you’d like. Workout at a different gym/studio as per your convenience or take up to 5 workouts a month at the same location. With 1500+ gyms/studios to choose from, your workout is always just around the corner.

 

Ahmedabad - We want you to make as many workouts as you’d like. Workout at a different gym/studio as per your convenience. With 100+ gyms/studios to choose from, your workout is always just around the corner.

That's great! We love to spoil you for choices. You can workout at any of the location.

No worries. Just cancel 1.5 hours before the workout to open up the spot for other members. This will also ensure that you avoid any late cancellation penalties. Please note, if you are unable to cancel your workout 1.5 hours prior to the scheduled time, your workout will be forfeited and will be deducted from the number of workouts you Purchased.

Follow these simple steps to cancel Workout:

  • Go to my profile.
  • Tap on FITPASS history and Tap on the workout you want to cancel.
  • Tap on cancel and later confirm it.​

FITPASS can be purchased on the website or the app through our secure payment gateways Such as Paytm, PayU or SBI Buddy. We ensure maximum security for all your transactions on our website. You can also redeem your FITPASS credits while making payment. You can redeem upto 25% credits while buying any of out Product.

Follow these simple steps to purchase your FITPASS: 

  • Tap on My FITPASS Account.
  • Tap on View Plan
  • Select the category of Gyms and tap on the number of workouts.
  • Tap on Buy now and select the payment method.
  • Enter your card details and tap on continue.

  • Under the of Nearby Gyms, Tap on view all.
  • Scroll down to view the list of Gyms and Studios or you can use Filter.
  • Select Gym or Studio to view schedule of particular workout.
  • Choose a slot and then tap on Reserve Slot.
  • Web Login on our website (www.FITPASS.co.in) You will be re-directed to your personal FITPASS Dashboard. Click on ‘Check the Workout Schedule Now’ to see a list of workouts. You can filter the workout list by time, locality and studio name. Once you know what workout you want to attend, click on the Reserve button in front of it. You will receive the workout reservation confirmation details via SMS and email. Go Get Fit! Make sure to keep the Unique Reservation Code (URC) with you when you go for your workout. In case you fail to provide the URC prior to your workout, a penalty* will be levied.

We’d recommend you reserve your workout early to enjoy a hassle free experience.

FITPASS is your own personal, non-transferable fitness pass. Once you purchase the pass, your name appears at our studios and in our records For any further information please contact us at info@fitpass.co.in In case you fail to provide QR Code or URC at the gym,

a) You may be barred from using that gym during your FITPASS cycle.

b) We can reduce the number of workouts available to you for that gym/studio Refund Policy All sales are final. Refunds will not be generated for any membership or products bought on the website/app.

FITPrime is the annual subscription product which makes you a premium FITPASS member and provides you with distinct advantages such as additional workouts and benefits on your FITFEAST and FITCOACH membership.

Please Follow these simple Steps:

  • Go to my account.
  • Tap on active prime membership
  • Click on Buy Now and Select payment method.
  • Enter your card details and tap on continue.

Please follow thes simple steps:

  • Tap on Nutritionist
  • Click on icon present on the top left corner of the screen.
  • Select buy nutritionist and tap on desired plan.
  • Tap on Buy now and select the payment method.
  • Enter your card details and tap on continue.

Please follow these simple Steps:

  • Go to Fit Shop
  • Select the category of product
  • Select the product and tap on Buy now.
  • Tap on Cart icon, present on the top left corner of the screen.
  • Fill the address and proceed to make payment.

All sales are final. Refunds will not be generated for any membership or products bought on the website/app.