LOG IN
I want to raise a concern or give feedback about my workout session and experience. What should I do?
After your workout is completed, you will be prompted on the FITPASS app to share feedback about your experience. If you miss this step, you can still send your feedback by emailing care@fitpass.co.in. Please mention the date of your workout and the name of the gym so the team can quickly look into your concern and assist you.
We do our best to solve all your grievances to support your fitness journey. FITPASS highly values your experience and convenience.
Related Questions
When can I reach customer care team?Can I access my FITPASS ID on multiple devices?How to find my FITPASS ID?How do I check the status of my FITPASS membership payment?How do I report potential fraud or unauthorized access to my membership?Is it possible that someone could be using my membership without my knowledge?Does FITPASS intervene to solve a pending issue between a user and a partner gym?I bought a FITPASS membership plan, but did not receive the confirmation email. What is the status of my transaction?I’m facing a technical issue with the app, what should I do?Can I change my profile information?
Support that knows you
Log in to get personalized assistance, track your queries, and chat with our support team in real time.

Still need help?
Didn’t find what you were looking for? Our support team is here to help.
Contact SupportUnlock Your FITPASS
Get access to gyms, studios, live workouts, and expert support - all with one FITPASS membership.
Explore Membershipsloading...