Help Center

I want to raise a concern or give feedback about my workout session and experience. What should I do?

After your workout is completed, you will be prompted on the FITPASS app to share feedback about your experience. If you miss this step, you can still send your feedback by emailing care@fitpass.co.in. Please mention the date of your workout and the name of the gym so the team can quickly look into your concern and assist you. 

We do our best to solve all your grievances to support your fitness journey. FITPASS highly values your experience and convenience.

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I want to raise a concern or give feedback about my workout session and experience. What should I do?