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What happens if I disagree with the outcome of the dispute?
If a partner disagrees with the decision, they can appeal via the Partner Portal or relationship manager. This final oversight is included under the partner agreement and internal escalation policy. Upon further consideration and re-evaluation of the dispute, FITPASS communicates the resolution to both the partner and the member.
Related Questions
How does FITPASS handle disputes?What are the FITPASS dispute resolution steps?Is the FITPASS dispute resolution process prompt?How does FITPASS handle repeated policy violations or safety issues?What to do if i disagree with the resolution decision?What happens when my case is escalated?How to submit my appeal in writing?How to ensure that my escalated dispute gets processed smoothly?How do I confirm that my dispute has been processed?Can I file my appeal over the call?
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