Help Center

Can I file my appeal over the call?

Yes, you can also mention “I wish to file a formal appeal” directly when talking to support on the helpline. It is best to mention if you have valid screenshots, booking details, or evidence such as QR logs, front‑desk records, camera clips or communication. Supporting proof and information like these make sure
Support that knows you

Log in to get personalized assistance, track your queries, and chat with our support team in real time.

FITPASS
Still need help?

Didn’t find what you were looking for? Our support team is here to help.

Contact Support
Unlock Your FITPASS

Get access to gyms, studios, live workouts, and expert support - all with one FITPASS membership.

Explore Memberships
loading...
Can I file my appeal over the call?