LOG IN
How does FITPASS handle disputes?
FITPASS handles disputes between partner studios and members through a structured, app‑based resolution path for the convenience of both parties. Although the exact internal workflow is governed by the FITPASS Partner Terms & Conditions.
Related Questions
What are the FITPASS dispute resolution steps?Is the FITPASS dispute resolution process prompt?How does FITPASS handle repeated policy violations or safety issues?What to do if i disagree with the resolution decision?What happens if I disagree with the outcome of the dispute?What happens when my case is escalated?How to submit my appeal in writing?How to ensure that my escalated dispute gets processed smoothly?How do I confirm that my dispute has been processed?Can I file my appeal over the call?
Support that knows you
Log in to get personalized assistance, track your queries, and chat with our support team in real time.

Still need help?
Didn’t find what you were looking for? Our support team is here to help.
Contact SupportUnlock Your FITPASS
Get access to gyms, studios, live workouts, and expert support - all with one FITPASS membership.
Explore Membershipsloading...