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What is the time limit for cancelling a reserved workout?
Typically, reserved workout cancellations are allowed up to 5 minutes before the scheduled session via the FITPASS app. If you miss the cancellation window, workout cancellation may not be allowed. Cancelling within the allowed time ensures your session is not counted as used.
Incase you are unable to cancel workout due to an app-related issue, kindly take the screenshot of the error and share the same with FITPASS support at care@fitpass.co.in for assistance.
Related Questions
Can I cancel my workout reservation at the last minute?Can I reschedule a cancelled workout?How do I reserve my workout?How can I scan the QR Code and confirm my workout?How do I check my workout history?Can I make a last-minute reservation?/How late can I reserve my workout?Can I make a reservation for my friend using my FITPASS App?Is a cancelled workout considered as availed?I am unable to scan the QR Code. What should I do?What kind of FITPASS consumers should I expect?
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