What is the time limit for cancelling a reserved workout?

The cancellation time limit varies by fitness centre or studio. Typically, cancellations are allowed up to a few hours before the scheduled session. You can check the exact cancellation policy while booking your slot on the FITPASS app. A gym workout can be cancelled up to 15 minutes before the start time. And a non-gym workout can be cancelled up to 90 minutes before the start time. If you miss the cancellation window, please contact us as soon as possible for assistance. 

Cancelling within the allowed time ensures your session is not counted as used.