Can I cancel my workout reservation at the last minute?
Yes, you can cancel your workout reservation, but it depends on the cancellation window of the gym or studio. A gym workout can be cancelled up to 15 minutes before the start time, while a non-gym workout can be cancelled up to 90 minutes before the start time to allow other members to book the slot.
Steps to cancel a Reserved Workout:
- Open the “FITPASS App”.
- Go to the “Profile” section.
- Click on “My Booking”.
- Click on “Cancel Booking” on the workout you want to cancel.
Some partners allow last-minute cancellations, while others may have a cut-off time. It is always best to cancel as early as possible to avoid any penalties or missed session counts.
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