Can I cancel my workout reservation at the last minute?

Yes, you can cancel your workout reservation within the stipulated cancellation window of the gym or studio. A gym workout can be cancelled up to 5 minutes before the start time for most gym and non-gym workouts.

Steps to cancel a Reserved Workout:

• Open the “FITPASS App”
• Go to the “Profile” section
• Click on “My Booking”
• Go to "Upcoming Bookings"
• Click on the workout you wish to cancel
• Click on “Cancel Booking” on the workout you want to cancel

Some partners allow last-minute cancellations, while others may have a cutoff time. It is always best to cancel as early as possible to avoid missed sessions.