Help Center

How can I scan the QR Code and confirm my workout?

To confirm your booking for the workout, scan the QR code at the gym or studio using the FITPASS app. 

  1. Open the FITPASS app 
  2. Tap on Scan QR 
  3. Point your camera at the code displayed at the venue. 

That is it! Once scanned, your workout will be marked as attended. Make sure you scan the QR code upon arrival to avoid any issues with your booking. 

NOTE: The scanner is enabled 15 minutes before the workout start time and remains active throughout the workout duration. We recommend confirming your workout at the beginning of your session to avoid any last-minute issues.

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How can I scan the QR Code and confirm my workout?