With FITPASS membership, you can workout wherever you want, however you want & whenever you want across any of our 8,100+ partner gyms and fitness centers across 75+ cities of India.

Your (FITPASS, FITCOACH, FITFEAST) membership starts from the date and time of purchase of the membership.

Yes, you may choose to reserve any class or workout. With FITPASS, you have thousands of options & Gym workout, Zumba dance classes, Crossfit sessions, Pilates, Circuit Training, Kickboxing classes, Mixed Martial Arts training, Spinning, and Yoga classes among many. However, we urge you to reserve early as spots in popular workouts fill up quickly.

We allow our users to workout at any gym or studio as many times as they please.

You may choose to reserve any number of workouts at the same gym if you please. However, we advise you to try out new and interesting activities at different fitness centers whenever you can.

We do not believe in limitations. However, we do hope that you do not overexert yourself by choosing, let's say a full-fledged gym workout with an intensive kickboxing class in a single day. Nonetheless, if you can manage, we welcome you to workout as hard as you can.

You can get all the information you need on the website or the app.

• Open the FITPASS App
• Click on Fitness Centers
• The screen will display all the available options in and around your area
• Filter or sort according to your needs

For instance, if you want to take Spinning classes or sessions, you can browse through all the available options near your area and choose as per your convenience. If you are still unable to find gyms or fitness centers near you then please contact customer support at care@fitpass.co.in

No worries. Just cancel 90 minutes before the workout begins so that other members can book. You can reserve a spot at a workout just a minute before it starts. However, we suggest that you reserve a slot when you are absolutely confident about your availability;

In case you are unable to attend a certain slot, let us say a Pilates class at 7 P.M, you can cancel it by 5:30 P.M. on the same day. If you miss this deadline, we request you to call us to inform us.

Steps to Cancel :

• Open the FITPASS App
• Go to the & My Profile section
• Click on Workout Reservation
• Select the workout you want to cancel and tap on and Cancel the Workout

We accept all modes of digital payment, cards, UPI and net banking for all our services.

FITFEAST is personalised and dedicated diet and nutrition assistance. Customized diet plans and real-time consultation with your personal nutritionist help you to achieve your fitness goals. For example, if you are attending cross fit sessions on a regular basis, our certified nutritionist will create a diet that will help you to get the best results.

• Open the FITPASS app
• Click on FITFEAST
• Enter your details like Age, Weight, Height etc through an A.I. generated form
• Choose your FITFEAST membership
• On the basis of your details, a Personal Nutritionist will be assigned to you
• You can initiate chat through the app to connect with your Nutritionist

FITFEAST includes:

• Real-time Nutritionist assistance on the app
• Customized daily diets based on your lifestyles and preferences
• 24x7 in-app chat with your Nutritionist
• Calorie Counter to maintain a record of the calories consumed
• Ease of scheduling calls with your Personal Nutritionist
• Water tracker to help you track your water intake
• Meal log to help you follow your assigned diets

FITFEAST membership starts from the date and time of purchase of the membership.

• Open the FITPASS App
• Select FITFEAST
• Select Chat with Nutritionist
• Enter your query and submit

You will receive a reply from your assigned nutritionist. 

• Open the FITPASS App
• Select FITFEAST
• Choose the day as per your convenience
• Specify your convenient time slot
• Select your topic
• Click on Schedule call

You will receive a call from your assigned nutritionist at your chosen slot.

• Open the FITPASS App
• Select FITFEAST
• Fill your A.I. generated HRA form (if applicable)
• Click on Your Upcoming meals to check all your meals


To check you meals on a particular day
• Click on FITFEAST
• Select Log a Meal
• Click on the drop down menu on the top
• Select the date you would like to check your diet plan

All sales are final. Refunds will not be generated for any membership or products bought on the website/app.

All health and medical recommendations, reports, calculations, diagnosis etc are based on official guidelines provided by the National Institute of Nutrition. Please click here to find out the basis of your recommendation in detail

If you are facing a problem in scheduling a call with our experts then please reach out to us at care@fitpass.co.in.

No, you cannot access your FITPASS Id on multiple devices as your FITPASS membership is non-transferable.

FITCOACH is your A.I. led smart fitness coach ARIA, who curates customized workouts only for you

You can buy a FITCOACH membership for a period 1 month, 3 months or 6 months from the date of purchase. For instance, if you buy a 3 month FITCOACH membership on March 19 then it will be valid till June 16 of the same year.

FITCOACH services start from the date and time of purchase of the service.

• Open the FITPASS app
• Click on FITCOACH
• Provide your basic details like Age, Height, Weight etc. through an A.I. generated form (if applicable)
• Enroll for FITCOACH membership
• Now ARIA will assign the workout based on your fitness goals and needs.
• Follow these exercises curated just for you

The customer care support team can be reached at 1800-5714-466 from Monday-Friday from 10 A.M to 7.30 P.M

FITCOACH is your smart, A.I. enabled fitness coach that has an Advanced Recommendation engine for Individual Assistance (ARIA), which offers customized workouts just for you. ARIA learns all about your fitness needs and goals and recommends workouts accordingly. As you go ahead and follow the recommended workout by ARIA on FITCOACH, it monitors your habits, what you do and how you do to improve the recommendations each time. The more you workout the more it learns about your body and recommends exercises basis your preferences to help you achieve your goals faster.

ARIA stands for Advanced Recommendations engine for Individual Assistance. It is an Artificial Intelligence based fitness coach that helps you workout as per your convenience. ARIA monitors your habits and learns about your fitness needs & goals and recommends workouts accordingly.