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What should I do if my FITPASS payment failed but the money was deducted from my account?
If your payment shows as failed but the amount has been deducted, don’t worry. This usually happens due to a temporary bank or network issue.
In most cases, the amount is automatically refunded by your bank within 5–7 working days. If the refund doesn’t reflect within this period, you can reach out to the FITPASS support team with your transaction details for quick assistance.
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What are the acceptable modes of payment to purchase a FITPASS subscription?How do I activate the subscription?Are there any extra charges on auto renewal?Can I pay cash for the subscription?What happens if I cancel my subscription early?
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