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What happens if my gym does not meet FITPASS's service quality standards?
Partner gyms are expected to maintain the service standards outlined in the Partner Agreement and provide a positive experience to FITPASS members. If recurring service quality issues or member complaints are not addressed, FITPASS may take appropriate action in accordance with the Partner Agreement to protect the member experience and maintain the quality of the FITPASS network.
Related Questions
How to sign up my gym on the FITPASS network?How long is the process to list my gym to FITPASS?How to sign in to my FITPASS Partner Portal?Where can I manage my booking and fitness performanceHow to track my bookings and performance on the partner portal?What are the specific partnership requirements for gym owners?How many FITPASS customers can I cater to at my gym?Is there a fee to enroll my studio on FITPASS network?What factors determine my FITPASS customer volume?How do I get paid for sessions?
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