ARC Fitness, Vrindavan Colony

I attended a gym session through Fitpass and had a disappointing experience. The trainer/owner objected when my workout exceeded the 90-minute limit by 3-4 minutes and incorrectly claimed it was over 15 minutes. When I asked him to verify the CCTV footage, it became clear that the time shown on the camera was incorrect, yet his behavior remained rude and unprofessional. He also attempted to blame Fitpass members for damaged gym equipment, such as the treadmill, which was unfair, absurd and reflected poor accountability. Fitness sessions require some practical flexibility—members cannot be expected to track every minute with a stopwatch. A few extra minutes should be handled with understanding and professionalism, not hostility.Based on this experience, I would not recommend this gym.