I want to raise a concern or give feedback about my workout session/experience. What should I do?

After your workout is completed, you will be prompted on the FITPASS app to share feedback about your experience. If you miss this step, you can still send your feedback by emailing care@fitpass.co.in. Please mention the date of your workout and the name of the gym so the team can quickly look into your concern and assist you.

We do our best to resolve all your grievances to support your fitness journey. FITPASS highly values your experience and convenience.

Related Questions

What is FITPASS?How is FITPASS different from a regular gym membership?What are non-gym workouts?Which gym amenities are included with FITPASS?Which workout activity amenities are included with FITPASS?Can I reserve any class or workout?Can I only reserve 5 workouts in the entire subscription cycle?What are special arrangement gyms?How do I identify special arrangement gyms?What happens if I forgot to scan the QR code?

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