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Am I the service provider, or is FITPASS?
You remain an esteemed service provider. FITPASS acts only as an intermediary between you and the FITSTERS.
The actual service (workout, training, facility access) and all interactions between you and the member are an independent transaction between you and the member.
FITPASS is not responsible for the Member’s experience at your location.
Related Questions
What is FITPASS?How is FITPASS different from a regular gym membership?What are non-gym workouts?Which gym amenities are included with FITPASS?Which workout activity amenities are included with FITPASS?Can I reserve any class or workout?Can I only reserve 5 workouts in the entire subscription cycle?What are special arrangement gyms?How do I identify special arrangement gyms?What happens if I forgot to scan the QR code?
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