Sweatiquette & FAQs

Q: What is FITPASS membership?

With FITPASS membership , you can workout wherever you want, however you want & whenever you want across any of our 5,500+ partner gyms and fitness centers across 39+ cities of India. Membership Cycle You can choose between 2 plans: FITPASS Basic (1 Month) ₹999/- (excluding taxes and applicable charges) FITPASS Premium (1 month) ₹1,599/- (excluding taxes and applicable charges) Your membership starts from the date and time of purchase of the membership. If you have purchased a monthly membership on March 15th, then it will be valid till April 14th.

Q: Why is FITPASS Membership Best?

With FITPASS membership , you can workout wherever you want, however you want & whenever you want across any of our 5,500+ partner gyms and fitness centers across 39+ cities of India. Membership Cycle You can choose between 2 plans: FITPASS Basic (1 Month) ₹999/- (excluding taxes and applicable charges) FITPASS Premium (1 month) ₹1,599/- (excluding taxes and applicable charges) Your membership starts from the date and time of purchase of the membership. If you have purchased a monthly membership on March 15th, then it will be valid till April 14th.

Q: How to buy fitpass membership?

With FITPASS membership , you can workout wherever you want, however you want & whenever you want across any of our 5,500+ partner gyms and fitness centers across 39+ cities of India. Membership Cycle You can choose between 2 plans: FITPASS Basic (1 Month) ₹999/- (excluding taxes and applicable charges) FITPASS Premium (1 month) ₹1,599/- (excluding taxes and applicable charges) Your membership starts from the date and time of purchase of the membership. If you have purchased a monthly membership on March 15th, then it will be valid till April 14th.

Q: What is fitpass membership plan?

With FITPASS membership , you can workout wherever you want, however you want & whenever you want across any of our 5,500+ partner gyms and fitness centers across 39+ cities of India. Membership Cycle You can choose between 2 plans: FITPASS Basic (1 Month) ₹999/- (excluding taxes and applicable charges) FITPASS Premium (1 month) ₹1,599/- (excluding taxes and applicable charges) Your membership starts from the date and time of purchase of the membership. If you have purchased a monthly membership on March 15th, then it will be valid till April 14th.

Q: what is fitpass membership offer?

With FITPASS membership , you can workout wherever you want, however you want & whenever you want across any of our 5,500+ partner gyms and fitness centers across 39+ cities of India. Membership Cycle You can choose between 2 plans: FITPASS Basic (1 Month) ₹999/- (excluding taxes and applicable charges) FITPASS Premium (1 month) ₹1,599/- (excluding taxes and applicable charges) Your membership starts from the date and time of purchase of the membership. If you have purchased a monthly membership on March 15th, then it will be valid till April 14th.

Q: How much does FITPASS cost?

With FITPASS membership , you can workout wherever you want, however you want & whenever you want across any of our 5,500+ partner gyms and fitness centers across 39+ cities of India. Membership Cycle You can choose between 2 plans: FITPASS Basic (1 Month) ₹999/- (excluding taxes and applicable charges) FITPASS Premium (1 month) ₹1,599/- (excluding taxes and applicable charges) Your membership starts from the date and time of purchase of the membership. If you have purchased a monthly membership on March 15th, then it will be valid till April 14th.

Q: How long is the FITPASS membership cycle?

FITPASS membership cycle depends on the plan that you have purchased. You can use it for a period of 1 Month / 3 Months from the date of purchase. For instance, if you have purchased a monthly FITPASS membership on March 15th, 2021, then it will be valid till April 14th, 2021.

Q: How long does fitpass membership lasts?

FITPASS membership cycle depends on the plan that you have purchased. You can use it for a period of 1 Month / 3 Months from the date of purchase. For instance, if you have purchased a monthly FITPASS membership on March 15th, 2021, then it will be valid till April 14th, 2021.

Q: What is the duration of fitpass membership?

FITPASS membership cycle depends on the plan that you have purchased. You can use it for a period of 1 Month / 3 Months from the date of purchase. For instance, if you have purchased a monthly FITPASS membership on March 15th, 2021, then it will be valid till April 14th, 2021.

Q: When does my Membership (FITPASS, FITCOACH, FITFEAST) start?

Your ( FITPASS , FITCOACH , FITFEAST ) membership starts from the date and time of purchase of the membership.

Question 1

What is FITPASS membership?

Accepted Answer

With FITPASS membership, you can workout wherever you want, however you want & whenever you want across any of our 5,500+ partner gyms and fitness centers across 39+ cities of India.

Membership Cycle

You can choose between 2 plans:

FITPASS Basic (1 Month) ₹999/- (excluding taxes and applicable charges)
FITPASS Premium (1 month) ₹1,599/- (excluding taxes and applicable charges)

Your membership starts from the date and time of purchase of the membership. If you have purchased a monthly membership on March 15th, then it will be valid till April 14th.

Question 2

Why is FITPASS Membership Best?

Accepted Answer

With FITPASS membership, you can workout wherever you want, however you want & whenever you want across any of our 5,500+ partner gyms and fitness centers across 39+ cities of India.

Membership Cycle

You can choose between 2 plans:

FITPASS Basic (1 Month) ₹999/- (excluding taxes and applicable charges)
FITPASS Premium (1 month) ₹1,599/- (excluding taxes and applicable charges)

Your membership starts from the date and time of purchase of the membership. If you have purchased a monthly membership on March 15th, then it will be valid till April 14th.

Question 3

How to buy fitpass membership?

Accepted Answer

With FITPASS membership, you can workout wherever you want, however you want & whenever you want across any of our 5,500+ partner gyms and fitness centers across 39+ cities of India.

Membership Cycle

You can choose between 2 plans:

FITPASS Basic (1 Month) ₹999/- (excluding taxes and applicable charges)
FITPASS Premium (1 month) ₹1,599/- (excluding taxes and applicable charges)

Your membership starts from the date and time of purchase of the membership. If you have purchased a monthly membership on March 15th, then it will be valid till April 14th.

Question 4

What is fitpass membership plan?

Accepted Answer

With FITPASS membership, you can workout wherever you want, however you want & whenever you want across any of our 5,500+ partner gyms and fitness centers across 39+ cities of India.

Membership Cycle

You can choose between 2 plans:

FITPASS Basic (1 Month) ₹999/- (excluding taxes and applicable charges)
FITPASS Premium (1 month) ₹1,599/- (excluding taxes and applicable charges)

Your membership starts from the date and time of purchase of the membership. If you have purchased a monthly membership on March 15th, then it will be valid till April 14th.

Question 5

what is fitpass membership offer?

Accepted Answer

With FITPASS membership, you can workout wherever you want, however you want & whenever you want across any of our 5,500+ partner gyms and fitness centers across 39+ cities of India.

Membership Cycle

You can choose between 2 plans:

FITPASS Basic (1 Month) ₹999/- (excluding taxes and applicable charges)
FITPASS Premium (1 month) ₹1,599/- (excluding taxes and applicable charges)

Your membership starts from the date and time of purchase of the membership. If you have purchased a monthly membership on March 15th, then it will be valid till April 14th.

Question 6

How much does FITPASS cost?

Accepted Answer

With FITPASS membership, you can workout wherever you want, however you want & whenever you want across any of our 5,500+ partner gyms and fitness centers across 39+ cities of India.

Membership Cycle

You can choose between 2 plans:

FITPASS Basic (1 Month) ₹999/- (excluding taxes and applicable charges)
FITPASS Premium (1 month) ₹1,599/- (excluding taxes and applicable charges)

Your membership starts from the date and time of purchase of the membership. If you have purchased a monthly membership on March 15th, then it will be valid till April 14th.

Question 7

How long is the FITPASS membership cycle?

Accepted Answer

FITPASS membership cycle depends on the plan that you have purchased. You can use it for a period of 1 Month / 3 Months from the date of purchase. For instance, if you have purchased a monthly FITPASS membership on March 15th, 2021, then it will be valid till April 14th, 2021.

Question 8

How long does fitpass membership lasts?

Accepted Answer

FITPASS membership cycle depends on the plan that you have purchased. You can use it for a period of 1 Month / 3 Months from the date of purchase. For instance, if you have purchased a monthly FITPASS membership on March 15th, 2021, then it will be valid till April 14th, 2021.

Question 9

What is the duration of fitpass membership?

Accepted Answer

FITPASS membership cycle depends on the plan that you have purchased. You can use it for a period of 1 Month / 3 Months from the date of purchase. For instance, if you have purchased a monthly FITPASS membership on March 15th, 2021, then it will be valid till April 14th, 2021.

Question 10

When does my Membership (FITPASS, FITCOACH, FITFEAST) start?

Accepted Answer

Your (FITPASS, FITCOACH, FITFEAST) membership starts from the date and time of purchase of the membership.

Question 11

Can I reserve any class/workout?

Accepted Answer

Yes, you may choose to reserve any class or workout. With FITPASS, you have thousands of options & Gym workout, Zumba dance classes, Crossfit sessions, Pilates, Circuit Training, Kickboxing classes, Mixed Martial Arts training, Spinning, and Yoga classes among many. However, we urge you to reserve early as spots in popular workouts fill up quickly.

Question 12

How many workouts can I reserve?

Accepted Answer

We allow our users to workout at any gym or studio as many times as they please.

You may choose to reserve any number of workouts at the same gym if you please. However, we advise you to try out new and interesting activities at different fitness centers whenever you can.

We do not believe in limitations. However, we do hope that you do not overexert yourself by choosing, let's say a full-fledged gym workout with an intensive kickboxing class in a single day. Nonetheless, if you can manage, we welcome you to workout as hard as you can.

Question 13

Can I only attend 5 workouts in the complete membership cycle?

Accepted Answer

We have different plans that you can opt for as per your requirement.

FITPASS BASIC - Attend unlimited workouts with FITPASS Basic - One pass to 5,500+ fitness centers starting at just ₹999*/month. You can reserve or visit any fitness center up to 5 times each month.

FITPASS Premium - gives you unrestricted access to all 5,500+ fitness centers in the curated network at just ₹1,599*/month. You can reserve or visit the same fitness center once every day till your membership lasts, except for the centers with special arrangements.

Question 14

How many workouts can i attend in my complete membership?

Accepted Answer

We have different plans that you can opt for as per your requirement.

FITPASS BASIC - Attend unlimited workouts with FITPASS Basic - One pass to 5,500+ fitness centers starting at just ₹999*/month. You can reserve or visit any fitness center up to 5 times each month.

FITPASS Premium - gives you unrestricted access to all 5,500+ fitness centers in the curated network at just ₹1,599*/month. You can reserve or visit the same fitness center once every day till your membership lasts, except for the centers with special arrangements.

Question 15

Complete membership cycle contains how many workouts?

Accepted Answer

We have different plans that you can opt for as per your requirement.

FITPASS BASIC - Attend unlimited workouts with FITPASS Basic - One pass to 5,500+ fitness centers starting at just ₹999*/month. You can reserve or visit any fitness center up to 5 times each month.

FITPASS Premium - gives you unrestricted access to all 5,500+ fitness centers in the curated network at just ₹1,599*/month. You can reserve or visit the same fitness center once every day till your membership lasts, except for the centers with special arrangements.

Question 16

What if I am unable to find gyms near me or fitness centers near my area?

Accepted Answer

You can get all the information you need on the website or the app.

For instance, if you want to take Spinning classes or sessions, you can browse through all the available options near your area and choose as per your convenience. If you are still unable to find gyms or fitness centers near you then please contact customer support at care@fitpass.co.in

Question 17

What to do if there is no fitness centre in my area?

Accepted Answer

You can get all the information you need on the website or the app.

For instance, if you want to take Spinning classes or sessions, you can browse through all the available options near your area and choose as per your convenience. If you are still unable to find gyms or fitness centers near you then please contact customer support at care@fitpass.co.in

Question 18

How can i find gyms near me
how can i figure out gyms in my region?

Accepted Answer

You can get all the information you need on the website or the app.

For instance, if you want to take Spinning classes or sessions, you can browse through all the available options near your area and choose as per your convenience. If you are still unable to find gyms or fitness centers near you then please contact customer support at care@fitpass.co.in

Question 19

I can not make it to a workout. What is the cancellation policy?

Accepted Answer

No worries. Just cancel 90 minutes before the workout begins so that other members can book. You can reserve a spot at a workout just a minute before it starts. However, we suggest that you reserve a slot when you are absolutely confident about your availability;

In case you are unable to attend a certain slot, let us say a Pilates class at 7 P.M, you can cancel it by 5:30 P.M. on the same day. If you miss this deadline, we request you to call us to inform us.

Steps to Cancel :

Open the FITPASS App
Go to the & My Profile section
Click on Workout Reservation
Select the workout you want to cancel and tap on and Cancel the Workout

Question 20

How do I buy FITPASS Membership?

Accepted Answer

Start by downloading the FITPASS app

Tap on Get Membership
Choose your fitness plan
Make the payment

Get. Set. Sweat.

Question 21

From where should i buy FITPASS membership?

Accepted Answer

Start by downloading the FITPASS app

Tap on Get Membership
Choose your fitness plan
Make the payment

Get. Set. Sweat.

Question 22

How can I renew my FITPASS membership?

Accepted Answer

Go to your FITPASS profile.
Choose your membership details.
Select the service you want to renew.
Make the payment.

Get. Set. Sweat.

Please note- You can only renew your membership 10 days before upcoming renewals.

Question 23

What are the acceptable modes of payment to purchase FITPASS membership?

Accepted Answer

We accept all modes of digital payment, cards and net banking for all our services.

Question 24

What are the mode of payment to purchase FITPASS membership?

Accepted Answer

We accept all modes of digital payment, cards and net banking for all our services.

Question 25

How do I reserve my workout?

Accepted Answer

You can get all the information you need on the website or the app.

Question 26

How can i reserve my workout?

Accepted Answer

You can get all the information you need on the website or the app.

Question 27

How can I book my slot for the workout?

Accepted Answer

You can get all the information you need on the website or the app.

Question 28

How can I scan the QR Code and confirm my workout?

Accepted Answer

Open the FITPASS App
Click on scan now.

The option will be available 30 minutes prior to the workout timing. The Gym/Studio will be notified about successful scanning. If the QR code scan doesn't work, then please share the URC from the workout reservation history.

Please note- Only after you have scanned the QR code will your workout be confirmed.

Question 29

How do I check my workout history?

Accepted Answer

Go to My Profile section on the App and tap on Workout reservation History. All the reserved workouts are listed there.

Question 30

How can i see what all workouts i have done in past?

Accepted Answer

Go to My Profile section on the App and tap on Workout reservation History. All the reserved workouts are listed there.

Question 31

Can I make a last minute reservation?

Accepted Answer

We would recommend you reserve your workout early to enjoy a hassle free experience.

Question 32

Can I make a reservation for my friend from my FITPASS App?

Accepted Answer

FITPASS membership is personal and non-transferable. You can only reserve workouts for yourself.

Question 33

What is the refund policy for FITPASS?

Accepted Answer

All sales are final. Refunds will not be generated for any membership or products bought on the website/app.

Question 34

Can I get a refund after buying FITPASS membership?

Accepted Answer

All sales are final. Refunds will not be generated for any membership or products bought on the website/app.

Question 35

How many credits can I receive and how?

Accepted Answer

We intend to thank everyone for introducing other enthusiasts to India's Largest Fitness Network. Your referral code used by a family member or friend will earn you and them Rs.100 as FITCASH in respective FITPASS accounts.

Question 36

When can I reach the customer care support?

Accepted Answer

The customer care support team can be reached at 011 46061468 from Monday-Friday from 10 A.M to 7.30 P.M

Question 37

How can I get FITCASH?

Accepted Answer

By sharing your referral code with your Friends, Relatives etc.
By applying Coupon Codes offered by FITPASS

Question 38

How much credit will I get and how?

Accepted Answer

FITCASH depend on the code that you use.
Offers are reflected in our App and have different values.

You will get a credit of Rs.100 each time your referral code is applied. This happens when your relative or friend or with whom the code is shared downloads the App and registers themselves using your referral code. Both, your relative and you will receive Rs.100 as FITCASH.

Question 39

Can I cancel my workout reservation at the last minute?

Accepted Answer

Your reserved workout can only be canceled 90 minutes before the scheduled time. Please be informed any cancelation made by you will not be counted in the number of workouts you are entitled to attend at a gym or fitness center for that particular month.

Question 40

Can I cancel my workout at the last minute?

Accepted Answer

Your reserved workout can only be canceled 90 minutes before the scheduled time. Please be informed any cancelation made by you will not be counted in the number of workouts you are entitled to attend at a gym or fitness center for that particular month.

Question 41

is it possible to cancel a workout last minute?

Accepted Answer

Your reserved workout can only be canceled 90 minutes before the scheduled time. Please be informed any cancelation made by you will not be counted in the number of workouts you are entitled to attend at a gym or fitness center for that particular month.

Question 42

Is a cancelled workout considered as availed?

Accepted Answer

No. However, you are required to cancel a workout 90 minutes before it begins. In case you are unable to do so, please inform us ASAP.

Question 43

How to check for the Gyms / Fitness Center available in your location?

Accepted Answer

You can get all the information you need on the website or the app.

Question 44

Does the FITPASS membership include sauna, steam bath, or other additional services?

Accepted Answer

FITPASS membership does not include sauna, steam bath or any other additional services. Access to these services depends solely on the discretion of the gym or fitness studio's owner.

Question 45

How soon can I reserve a workout?

Accepted Answer

You can reserve a workout just a minute before the workout time, but we would recommend you reserve your workouts early to enjoy a hassle free experience.

Question 46

When can i reserve the workout?

Accepted Answer

You can reserve a workout just a minute before the workout time, but we would recommend you reserve your workouts early to enjoy a hassle free experience.

Question 47

When can i book the slot for workout?

Accepted Answer

You can reserve a workout just a minute before the workout time, but we would recommend you reserve your workouts early to enjoy a hassle free experience.

Question 48

What facilities are included in the FITPASS Membership?

Accepted Answer

With FITPASS, you get the freedom to workout anywhere and anytime across all locations. Facilities like Towel, Parking, Locker etc depend on the sole discretion of the gym/fitness center. Please note that FITPASS doesn’t provide/promise any personal trainer at any gym for the members.

Question 49

How do I activate subscription?

Accepted Answer

FITPASS allows you to do away with the hassle of manually renewing your membership by opting for a subscription. To subscribe, log in to your account and on the payment page, you will get the option to subscribe. We accept all modes of digital payment, cards and net banking for all our services.

Question 50

How to activate FITPASS subscription

Accepted Answer

FITPASS allows you to do away with the hassle of manually renewing your membership by opting for a subscription. To subscribe, log in to your account and on the payment page, you will get the option to subscribe. We accept all modes of digital payment, cards and net banking for all our services.

Question 51

How do I cancel auto renewal?

Accepted Answer

The auto-renewal feature is currently available on the monthly membership. In auto-renewal, your membership will be automatically renewed for the successive month at the non-promotional rate unless you opt for cancellation.

Please note you can opt-out of auto-renewal or cancel your subscription only 72 hours *prior to your term renewal date by dropping an email to care@fitpass.co.in. In case you miss the opportunity, your membership will be renewed for the following month.

Question 52

How can auto renewal be cancelled?

Accepted Answer

The auto-renewal feature is currently available on the monthly membership. In auto-renewal, your membership will be automatically renewed for the successive month at the non-promotional rate unless you opt for cancellation.

Please note you can opt-out of auto-renewal or cancel your subscription only 72 hours *prior to your term renewal date by dropping an email to care@fitpass.co.in. In case you miss the opportunity, your membership will be renewed for the following month.

Question 53

How can I cancel the auto renewal in my membership?

Accepted Answer

The auto-renewal feature is currently available on the monthly membership. In auto-renewal, your membership will be automatically renewed for the successive month at the non-promotional rate unless you opt for cancellation.

Please note you can opt-out of auto-renewal or cancel your subscription only 72 hours *prior to your term renewal date by dropping an email to care@fitpass.co.in. In case you miss the opportunity, your membership will be renewed for the following month.

Question 54

How long does the subscription last?

Accepted Answer

The subscription lasts indefinitely till you cancel your membership.

Question 55

Subscription is of how much time?

Accepted Answer

The subscription lasts indefinitely till you cancel your membership.

Question 56

Are there any extra charges on auto renewal/subscription?

Accepted Answer

Currently, there are no extra charges on the auto-renewal feature. With the subscription plan, you can concentrate on booking classes and fitness and forget about going through the payment procedure at the end of each term.

Question 57

Does auto renewal/subscription carries extra charges?

Accepted Answer

Currently, there are no extra charges on the auto-renewal feature. With the subscription plan, you can concentrate on booking classes and fitness and forget about going through the payment procedure at the end of each term.

Question 58

Can I pay cash for the subscription?

Accepted Answer

We only offer digital modes of payment for our subscription. Digital payment is hassle-free and updates your membership instantly. We are digi-friendly!

Question 59

Can I cancel my subscription?

Accepted Answer

We would hate to see you go! However, we understand that you may be forced for reasons beyond your control to cancel your subscription to the coolest and most fun fitness membership that makes it super economical, convenient, and easy for you to get fit and stay fit!

Please bear in mind that in case you have availed any offer to activate your subscription plan, the applicable terms and conditions of the specific offer are to be read in conjunction with terms contained herein and the terms of use.

Note: There is no change in T&C's or cancellation policy for the users who have bought the subscription plan before 15th November 2021.

New users who purchase the subscription plan on or after 15th November, 2021 will have the freedom to cancel the subscription plan anytime.

After proceeding with the subscription cancellation, the user will be able to workout till the end of the subscription period depending upon the type of subscription plan purchased i.e monthly or quarterly subscription.

Question 60

How can I cancel my FITPASS subscription?

Accepted Answer

Note: There is no change in T&C's or cancellation policy for the users who have bought the subscription plan before 15th November 2021.

Active members who have not claimed any offer (discount, cashback, period promotion, etc.) to activate their FITPASS subscription, may cancel their subscription anytime in the first 14 calendar days of activating their subscription membership without any cancellation charges subject to non-utilisation of any FITPASS service in any manner and subject to FITPASS terms of use.
After the expiry of the first 14 calendar days of your active FITPASS membership, active members may cancel their subscription plans in accordance with the applicable terms and conditions contained herein and to be read in conjunction with the terms of use, any time within 72 hours of the next upcoming billing date of their ongoing subscription payment plan through the FITPASS mobile app or by writing to us at care@fitpass.co.in
Basis your ongoing subscription plan, any offer claims etc, cancellation charges and fee (including administrative, processing, third party and all other applicable charges and fees) will apply and need to be paid in full prior to any processing or confirmation of any premature cancellation, changes, modification, deferment or the like of your ongoing subscription plan.
Users who purchase the subscription plan on or post 15th November 2021 can cancel the subscription without paying the cancellation fee.

Question 61

How to cancel FITPASS subscription?

Accepted Answer

Note: There is no change in T&C's or cancellation policy for the users who have bought the subscription plan before 15th November 2021.

Active members who have not claimed any offer (discount, cashback, period promotion, etc.) to activate their FITPASS subscription, may cancel their subscription anytime in the first 14 calendar days of activating their subscription membership without any cancellation charges subject to non-utilisation of any FITPASS service in any manner and subject to FITPASS terms of use.
After the expiry of the first 14 calendar days of your active FITPASS membership, active members may cancel their subscription plans in accordance with the applicable terms and conditions contained herein and to be read in conjunction with the terms of use, any time within 72 hours of the next upcoming billing date of their ongoing subscription payment plan through the FITPASS mobile app or by writing to us at care@fitpass.co.in
Basis your ongoing subscription plan, any offer claims etc, cancellation charges and fee (including administrative, processing, third party and all other applicable charges and fees) will apply and need to be paid in full prior to any processing or confirmation of any premature cancellation, changes, modification, deferment or the like of your ongoing subscription plan.
Users who purchase the subscription plan on or post 15th November 2021 can cancel the subscription without paying the cancellation fee.

Question 62

How can I activate the FITPASS Membership?

Accepted Answer

You can activate your FITPASS Membership by simply downloading the FITPASS application via https://fitpass.co.in/app and fill in your basic details and verify your phone number. Once in, you will be able to browse studios nearby and activate your FITPASS membership

Or

You can go to the FITPASS website via https://fitpass.co.in/membership and activate your membership directly from the website.

Question 63

How to activate the FITPASS membership?

Accepted Answer

You can activate your FITPASS Membership by simply downloading the FITPASS application via https://fitpass.co.in/app and fill in your basic details and verify your phone number. Once in, you will be able to browse studios nearby and activate your FITPASS membership

Or

You can go to the FITPASS website via https://fitpass.co.in/membership and activate your membership directly from the website.

Question 64

From where can I activate FITPASS membership?

Accepted Answer

You can activate your FITPASS Membership by simply downloading the FITPASS application via https://fitpass.co.in/app and fill in your basic details and verify your phone number. Once in, you will be able to browse studios nearby and activate your FITPASS membership

Or

You can go to the FITPASS website via https://fitpass.co.in/membership and activate your membership directly from the website.